Senior Customer Success Manager – Broker (f/m/x)

in Munich

Customer professional who expands our strategic collaboration with broker organizations and supports us in developing new products

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Shape the future of retirement planning – and your own future, too!

Do you have experience that you want to put to good use? Are you looking for a job that fosters your development? Then xbAV is the company for you. With our platform for digital retirement planning, we make pension & life insurance easy. What’s more, as one of the first and leading InsurTechs in Europe, we’ve been doing this for 10 years now – very successfully. In fact, so successfully that we’re constantly growing – and need courageous go-getters, experienced developers, and open-minded organizational geniuses who want to grow with us. In other words: We need you.

The job

We operate a platform that connects all the parties involved in company retirement plans: insurers, brokers, employers, and employees. We want to expand our portfolio for brokers by offering new products and services. Here, the emphasis is on using digital sales channels to establish cooperations and grow our partner offerings.

In this role, you are responsible for supporting the broker organizations (exclusivity, sales organizations, broker pools) in implementing and using our products. You also hold information events for brokers (workshops, training courses, and trade fairs/events).

You work closely with Product Management and our sales team to gather new requirements. In addition, you devise strategies to improve the use of our products and you experience the go-to-market strategy for our new products first-hand.

What we ask for

  • A degree in business studies or a comparable subject
  • Several years’ experience in sales, marketing, and/or customer services in the insurance sector or the finance industry
  • Professional experience with an insurance company or financial services provider. Experience at a FinTech or Insurtech is an asset
  • Ability to take personal responsibility, work independently, and grasp new concepts fast
  • German on a mother tongue level, good English skills

What you get

  • Profit share
  • Responsibility and creative freedom
  • A dynamic scaleup in a highly professional environment
  • New challenges – and new opportunities – all the time
  • Attractive and fair remuneration and – of course! – a good retirement plan
  • And a whole lot more…

Does that sound like your kind of job? Then apply now!

If you have any questions, Sharin is happy to help.

Sharin Fritz
Recruiting Manager
089 2000 17-28
on LinkedIn
on Xing

We’d love to hear from you!