Customer Support Professional (f/m/x)

in Munich

Communicative and customer-oriented person, with knowledge in the field of life pension

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Shape the future of retirement planning – and your own future, too!

Do you have experience that you want to put to good use? Are you looking for a job that fosters your development? Then xbAV is the company for you. With our platform for digital retirement planning, we make pension & life insurance easy. What’s more, as one of the first and leading InsurTechs in Europe, we’ve been doing this for 10 years now – very successfully. In fact, so successfully that we’re constantly growing – and need courageous go-getters, experienced developers, and open-minded organizational geniuses who want to grow with us. In other words: We need you.

The job

You are the first point of contact for our customers and you take their inquiries, calls, and do your best to help them. Plus, you show them how to use our software. Moreover, during your calls you collect information on how our customers are using our platform and what can be improved. Additionally, you will have your own smaller client projects and you support our VIP-customers when they have complex inquiries. Internally, you are a networker and work closely with other departments.

What we ask for

  • Comprehensive knowledge in the field of life pension/occupational pension and/or software support
  • Skills with MS Office and different browsers
  • You like to work with customers, talk to them on the phone and are service-oriented
  • German on a mother tongue level, very good English skills

What you get

  • Profit share
  • Responsibility and creative freedom
  • A dynamic scaleup in a highly professional environment
  • New challenges – and new opportunities – all the time
  • Attractive and fair remuneration and – of course! – a good retirement plan
  • And a whole lot more…

Does that sound like your kind of job? Then apply now!

If you have any questions, Sharin is happy to help.

Sharin Fritz
Recruiting Manager
089 2000 17-28
on LinkedIn
on Xing

We’d love to hear from you!