Customer Service Professional (f/m/x)

in Munich

Qualified insurance professional who has expertise in company retirement plans and enjoys working with customers

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Shape the future of retirement planning – and your own future, too!

Do you have experience that you want to put to good use? Are you looking for a job that fosters your development? Then xbAV is the company for you. With our platform for digital retirement planning, we make pension & life insurance easy. As one of the first and leading InsurTechs in Europe, we’ve been working on this task very successfully for 10 years now. In fact, so successfully that we’re constantly growing – and need courageous go-getters, experienced developers, and open-minded organizational geniuses who want to grow with us. In other words: We need you.

The job

You manage our customers’ existing company retirement plans and help them with various change requests. With your knowledge of company retirement planning (bAV), you support and advise our customers whenever they have questions about their contracts. You can easily handle changes in insured persons and transfers of mathematical reserves, and you provide these services to our customers. Our employee-customers depend on you to inform them of all the salary-relevant changes to their company retirement plans. To add even more variety to your working day, you help design and optimize internal processes.

What we ask for

  • Qualification as an insurance professional in the German dual education system, or similar
  • Knowledge of company retirement planning (bAV), plus some professional experience
  • The ability to process requests accurately, combined with a customer-focused approach to work
  • Confidence in dealing with customers by telephone or in writing
  • You are a proficient user of digital tools and you enjoy getting to know new programs
  • German on a mother tongue level, good English skills

What you get

  • Profit share
  • Responsibility and creative freedom
  • A dynamic scaleup in a highly professional field
  • New challenges – and new opportunities – all the time
  • Attractive and fair remuneration and – of course! – a good retirement plan
  • And a whole lot more…

Does that sound like your kind of job? Then apply now!​

If you have any questions, Sharin is happy to help.

Sharin Fritz
Recruiting Manager
089 2000 17-28
on LinkedIn
on Xing

We’d love to hear from you!